About Us

Meet the Team of eTranslation Services
About eTS team

About eTS

With a combined experience of 24+ in the translations and localization industry, our staff provides top-notch linguistic service for clients worldwide. 

At eTranslation Services, we strive for excellence and celebrate diversity. Our team has a shared passion for language and communication across different lines of business. We are flexible and customer-oriented. Our collaborative attitude, professionalism, and respect towards our clients lead to our success. 

We always strive to provide the most accurate translations and localization and ensure that your customer service experience is first class.

 

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Vision & Mission

Vision

Our goal is to be the top choice for our clients, recognized as a trusted and respected provider in the language industry.

Mission

We are committed to providing high-quality translations and interpretations worldwide while maintaining the highest levels of client satisfaction.

Core Values

  • We maintain high ethical standards, ensuring excellence and 100% client satisfaction.
  • We find the best solutions for each client’s unique needs.
  • We uphold professional conduct in all interactions.
  • Punctuality:We deliver on time, every time.
Stand Out

What makes us stand out?

  • A dedicated Project Manager in your time zone.
  • Tailored workflows to fit the needs of each project.
  • Robust quality control to ensure reliability and continuous improvement.
  • Competitive rates and fast turnaround times.
  • Excellent customer support during tight deadlines.

Our Quality Control

Linguist Onboarding

We hire only native speakers with industry-specific expertise. Our linguists undergo stringent testing before joining our team, ensuring consistency in quality.



Translation Process

8-step process: Project Review, Preparation, Glossary Development, Translation, Formatting, Proofreading, Final Translator Review, and Delivery. We customized our workflow to address the needs and complexities of the projects.

Information Protection

Data access is is limited to managers and linguists working on the project, with secure storage, transmission protocols, and NDAs signed by all involved.



Dedicated QA

Our Quality Assurance team monitors all deliverables, ensuring they meet predefined standards and taking corrective action when necessary.



our team

Meet Our Professional Team

Our multicultural team at eTranslation Services embraces diversity. Our native-speaking translators and interpreters, management staff, sales, marketing, content writers, SEO specialists, customer support, and product development staff are located throughout North America, Latin America, Europe and Asia.

Yoni Ohayon

Chief Executive Officer
Ana Pana

Ana Pana

Chief Operating Officer

Adriana Montealegre

Digital Marketing Manager

Luciano Zacarias

Director of Business Development

Leila Cardús

Senior Business Development Representative

Rhea Ponteres

Lead Generation Specialist

Pedro Bolbarán

Senior Project Manager

Bibhash Nath

Project Manager/Shift Supervisor

Allen Villamin

Project Manager

Marlon Lozada

SEO and Webmaster

Dine Racoma

Content Writer

Marie Moreno

Social Media Specialist & Content Writer

eTranslation Services is Part of the Empire Merchant Services Group

Our wide array of services includes professional translations, transcriptions, interpretation services, and a wide variety of financing and digital marketing solutions that cater to your needs.
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Empire Merchant Group

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TOVA LLC

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