EFFECTIVE DATE: 01 NOVEMBER 2019
Updated on April 1, 2022.
The information we collect
When you order language service from eTranslation Services, we will ask you to provide us with some personal data like your complete name, phone number, email, physical address, zip code, and domain name (if applicable), which can identify you. eTranslation Services will also request you to provide financial details such as your credit card or bank account number.
Request for information
As a customer, you can request information concerning any of our language products and services, by filling up our online form, giving us a call at (800) 882-6058, or sending us an email at [email protected] We will ask for your personal information as well so that we can send the information you request from eTranslation Services.
We assure you that when you order a language product or service online from us, your information will remain secure. Our Secure Sockets Layer (SSL) protocol protects our ordering process. Our system encrypts your data and verifies our server’s identity before it completes any transaction. We encourage you to update your browser to ensure your online protection.
Disclosure of information
eTranslation Services assures all our clients that we do not sell, share, disclose, trade, or rent out any client information to any third party. We limit the staff who will have access to your personally identifiable information. We also guarantee that we only use your personal information to bill you for the services we render or send you the requested information. We will only disclose your personal information if required by law.
Use of your personal information
If you subscribe to our mailing list, we will be sending you announcements, promotional emails, and relevant information periodically. You can unsubscribe from our mailing list at any time. Moreover, we will use your email address if we encounter problems with your language services project or we have issues with website maintenance.
We want to cater to the needs of all our clients, so we continue to upgrade our services. We do this by analyzing the demographics and personal information of our customers. The study we do will help us to administer our website better. The data we gather from our analysis will become helpful in coming up with plans to provide better products and services. We get valuable information regarding product purchase and usage and existing and potential target markets.
You have the option to update or correct your personal information by sending us a written request.
2167 East 21st St. Suite 252, Brooklyn, NY 11229