As a language services provider for medical facilities and institutions, eTranslation Services is their business associate. As such, eTranslation Services complies with the regulations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which requires all hospitals, clinics, nursing homes, care facilities, hospices, and other healthcare institutions to comply with the mandate to protect the privacy and personal information of all patients.
Aside from the healthcare facilities, HIPAA also requires their business associates, such as lawyers, insurance companies, medical billing services, and language services providers to be HIPAA-compliant as well.
This means we have to ensure that the security and confidentiality of Protected Health Information (PHI) included in the medical translations we do.
eTranslation Services complies with the HIPAA regulations, and we enforce them in our company in the following manner:
eTranslation Services has enforced administrative safeguards by appropriately assigning limited access permissions to electronic protected health information. We see to it that all our staff members receive information security awareness training. We also make sure that we have prepared the contracts between eTranslation Services and the covered entities we serve.
eTranslation Services ensure that our physical office and data centers are secure. Entry to our offices is controlled by card access to prevent unauthorized entries day and night. We see to it that we have the appropriate safeguards to protect our office locations from theft, flood, fire, and other preventable or foreseeable disasters.
eTranslation Services ensure the integrity and security of our software, hardware, and data storage device to safeguard electronic protected health information. We use Secure Socket Layer (SSL) technology to protect PHI sent over the internet. We implement policies and procedures, such as encryption, entity authentication, automatic logoff, and emergency access procedures.